Privacy Policy

At Blue Hatch, your privacy and the security of your personal information are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase from us.


1. Information We Collect:

We may collect the following types of personal information:

  • Name and contact details (email, phone, address)

  • Payment information (processed securely through trusted third-party gateways)

  • Shipping and billing addresses

  • Device and browser information

  • Order history and preferences


2. How We Use Your Information:

We use your personal data to:

  • Process and deliver your orders

  • Communicate with you about your purchases, support requests, or updates

  • Personalise your shopping experience

  • Improve our website performance and customer service

  • Send promotional emails if you have opted in (you can unsubscribe at any time)


3. Sharing Your Information:

We do not sell or rent your personal information. We only share your data with:

  • Trusted third-party payment providers (e.g., Stripe, PayPal)

  • Delivery services to fulfil your order

  • Legal authorities if required by law


4. Cookies & Tracking Technologies:

Our website uses cookies to enhance user experience, analyse website traffic, and display relevant products and promotions. You may disable cookies in your browser settings at any time.


5. Data Security:

We employ secure server technology and encryption protocols to safeguard your personal data. All payment transactions are processed through secure and trusted third-party providers.


6. Your Rights (US Customers):

As a customer based in the US, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications at any time